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Gatwick shows that airport competition is real

Written by Aviation Advocacy on . Posted in Airports, Competition

Did this strike anyone else as strange?  On 27 July 2014 Gatwick Airport dealt with hundreds of passengers whose luggage failed to be delivered on time. The Gatwick`s spokesman mentioned at the time that the three hour delay was caused by “resourcing issues” of the baggage handling company Swissport.  That would be the airlines’ outsourced baggage service supplier Swissport of which we speak.  Baggage handling is one of those things that airlines are required to provide, along with transport and oxygen, when you buy a ticket (and include the fee for extra baggage etc…).  Some airlines do it themselves, others get suppliers to do it on their behalf, but it is an airline obligation.  The clue there is in the words “on their behalf”.

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